Customer Survey 2010 Results
Measuring customer satisfaction is one of the key elements of our organisation's strategy. Our philosophy is to listen to customers to understand exactly what they think of our products and services, this insight forms an integral part in the
development of our people and processes that in turn leads to innovation and continuous improvement across all of our products and services.
Customer Survey Highlights
- The results and comments made by those who participated reflect our drive and commitment to delivering customer service excellence, 81% of respondents stated positively to questions relating to our customer service.
- The responses regarding “Delivery & Service” were also encouraging with 85% recording positive responses.
“I have always found staff to be helpful, conscientious and knowledgeable and look forward to future projects together” Tim Gough, Jessup Brothers.
“Excellent company to work with from receptionist, designers and sales” Alan Gow, M M Miller.
Our ambition at Pasquills is to provide customer service excellence, we value customer feedback and continue to develop our product and processes to exceed the expectations of our customers. Please continue to provide feedback through our representatives or you can
contact us here.
